Privacy & Security

Sunbet Privacy Policy — Your Data Is Fully Secure With Us

We are fully transparent about how your personal data is collected, stored, and used on sunbet. Read this Privacy Policy to understand how your information is kept safe.

Last Updated: January 2026
SSL Encrypted Connections
Zero Sale to Third Parties
256-bit AES Data Encryption
GDPR Consistent Policy

How Sunbet Protects Your Privacy

We believe your personal data belongs to you. sunbet upholds that trust by following the highest standards in technology and policy.

End-to-End Encryption

Every transaction and piece of personal data is secured with 256-bit SSL encryption. No third party can access this information.

  • SSL/TLS Technology
  • AES-256 Data Encryption
  • Secure Payment Gateway
  • Tokenized Transactions

Secure Data Storage

Your data is stored on high-security servers. Regular backups and security audits ensure your information remains protected at all times.

  • Firewall-Protected Servers
  • Regular Security Audits
  • Automated Backup System
  • Least-Privilege Access Policy

Identity Verification

Two-factor authentication protects your account from unauthorized access.

  • OTP-based verification
  • KYC Process
  • Login Notifications
  • Suspicious Activity Alerts

Consent-Based Collection

Sunbet only collects your data with your consent. You may withdraw this consent at any time.

  • Clear Consent Process
  • Transparency on the Purpose of Data Collection
  • Consent Withdrawal Option
  • Marketing Opt-Out Options

No Data Sharing with Third Parties

Your personal data is never sold or shared with advertisers. Information may only be disclosed when required by law.

  • Never Sold to Third Parties
  • Limited sharing with payment processors
  • Limited to Legal Obligations
  • Full Transparency Policy

Right to Deletion

You may request the deletion of your personal data. After your account is closed, your information will be permanently deleted within the specified timeframe.

  • Data Deletion Request
  • Deleted within 90 days of account closure
  • Limited retention for legal requirements
  • Deletion Confirmation
📌 Quick Overview: Sunbet takes your privacy seriously. We collect only what's necessary, never sell your data to third parties, and always store your information in encrypted form.

Introduction & Scope

This Privacy Policy applies to all users of the Sunbet (sunbet.cash) platform. It explains what data Sunbet collects, why it is collected, and how it is kept secure.

By creating an account or using the Sunbet platform, you are deemed to have accepted this Privacy Policy. If you disagree with any part of this policy, please refrain from using our services and contact our support team.

We may update this Privacy Policy from time to time. You will be notified in advance of any significant changes. The latest version will always be available on this page.

What Data We Collect

Sunbet only collects information that is necessary to provide its services, verify identity, and meet legal obligations. We categorize this data into two types:

Directly Provided Information

  • Name, mobile number, and date of birth provided at registration
  • National ID or passport submitted for KYC verification
  • Mobile banking details provided at the time of payment
  • Messages and information provided when contacting support

Automatically Collected Information

  • Device type, operating system, and browser information
  • IP address and approximate location
  • Activity logs and session duration on the platform
  • Cookies & Session Data
Data Type Reason for Collection Mandatory?
Mobile Number Account Verification & Login Yes
Full Name Identity Verification Yes
Date of Birth Age Verification (18+) Yes
NID/Passport KYC Verification On Withdrawal
IP Address Security & Fraud Prevention Automatic
Device Information Service improvement and personalization Automatic

How We Use Your Data

Sunbet uses collected data solely for specific and legitimate purposes. We never use your information for any other purpose without your consent.

Service Delivery & Operations

  • Account creation, management, and security
  • Deposit & Withdrawal Processing
  • Verifying betting results and processing payouts
  • Customer service and support

Security & Compliance

  • Prevention of fraud, scams, and money laundering
  • Compliance with legal obligations and regulatory requirements
  • Duplicate Account Detection
  • Responsible betting monitoring

Service Improvement & Communication

  • Improving Platform Performance & User Experience
  • Keeping you informed about relevant offers and promotions (subject to consent)
  • Sending important account-related notifications
  • User experience analysis and improvement
Please Note: Sunbet never sells your data to third parties for advertising purposes. You can opt out of marketing communications at any time.

Data Sharing and Disclosure

Sunbet's core principle is to never sell your personal data. However, information may be shared in the following limited circumstances:

Payment Processor

Only the minimum necessary information is shared with payment partners such as Mobile Pay, Nagad, Rocket, or banks to process transactions. These partners operate under their own privacy policies.

Legal Obligations

Sunbet may be legally required to disclose data in response to court orders, government investigations, or other legal obligations. In such cases, we disclose only the minimum necessary information, in consultation with legal counsel.

Security Experts

Third-party security experts engaged to ensure platform safety may access limited, encrypted data. They operate under confidentiality agreements.

  • Your data is never shared with advertising networks
  • No data is shared with data brokers or data aggregators
  • No data is shared with social media platforms

Cookies & Tracking Technologies

Sunbet uses cookies and similar technologies to enhance your platform experience. Cookies are small files stored in your browser that help improve site functionality.

Types of Cookies We Use

  • Essential Cookies: Required for login sessions and security — these cannot be disabled
  • Functional Cookies: Remembers language preferences and personalized settings
  • Analytics Cookies: Collects platform usage statistics (anonymized)

You can disable non-essential cookies through your browser settings. Note that doing so may affect the functionality of certain platform features.

Data Security Measures

Sunbet protects your personal data using industry-leading security practices. Our security framework operates across multiple layers:

  • TLS 1.3 encryption applied to all data transfers
  • Sensitive data stored with AES-256-bit encryption
  • Regular penetration testing and vulnerability scanning
  • Strict data access controls for staff
  • 24/7 Security Monitoring System
  • Regular Security Audits & Reviews
In the event of a data breach: In the event of a security breach, Sunbet will notify affected users within 72 hours and take immediate action.

Your Privacy Rights

Sunbet gives you full control over your personal data. Your rights are as follows:

Right to Access

You have the right to know what information Sunbet holds about you. Submit a request to our support team and the information will be provided within 30 days.

Right to Correct Your Data

You may request corrections to any inaccurate or outdated information. Data can be updated through your account settings or by contacting support.

Right to Deletion

Your personal data will be permanently deleted within 90 days of account closure. Certain data may be retained for a limited period where required by law.

Right to Restrict Processing

You may request that the use of your data be restricted under certain circumstances. Contact support for more details.

Right to Opt Out of Marketing

You can opt out of promotional messages at any time through your account settings or by contacting support.

Data Retention Period

Sunbet does not retain your data longer than necessary. Our data retention policy is as follows:

  • Account data is retained for as long as the account remains active
  • Personal data is deleted within 90 days of account closure
  • Transaction records may be retained for up to 5 years to meet legal obligations
  • Customer service communication records are retained for 1 year
  • Security logs are retained for up to 6 months
Please Note: Data relevant to fraud or legal disputes may be retained until the matter is fully resolved.

Children's Privacy

Sunbet strictly refrains from providing services to anyone under the age of 18. We do not knowingly collect personal data from minors.

Age verification is in place during the registration process. If a minor has created an account in error and this comes to our attention, the account will be closed immediately and any collected data will be deleted.

  • Age verification is mandatory at registration
  • Collection of data from minors is strictly prohibited
  • Age verification documents may be requested in suspicious cases
  • Immediate account closure upon detection of a minor

If you believe a minor you know is using sunbet, please notify us immediately at support@sunbet.cash.

Contact & Complaints

If you have any questions, concerns, or complaints about this Privacy Policy, please get in touch with us. Our data privacy team is always ready to help.

  • Email: support@sunbet.cash
  • Live Chat: Click the chat icon in the bottom-right corner of the platform
  • Support Hours: 24 hours a day, 7 days a week

After a privacy complaint is submitted, we will provide an initial response within 48 hours. Complex cases may take up to 15 business days to resolve fully.

Exercise Your Rights: To request access to, correction of, or deletion of your data, email us at support@sunbet.cash with the subject line "Privacy Request".

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